If you have an allergy that could harm your health we strongly advise you to contact the store directly before you place your order.
Read the FAQs below for more information about Hyotan's allergy policies.
What if I have an allergy?
If you have an allergy that could harm your health please contact the restaurant directly before you place your order.
We strongly advise that you also contact the restaurant directly to confirm your requests.
Why isn't Hyotan able to guarantee that my meal will conform with my allergy requirement?
We would love to be able to provide this information to you directly. However only the restaurant will know exactly which ingredients go into the food they prepare, so they will be able to provide you with the most accurate and up to date information.
We do not want to put anyone's health at risk so we recommend that you speak to the takeaway directly who will provide you with the most accurate information.
How does Hyotan make sure the allergy information provided is accurate and up to date?
How can I contact the takeaway directly?
Contact details for all restaurants are mentioned on the website. Here you will find their telephone number, address and a in some cases a form that will send an email to the restaurant.
Doesn't the law require all food businesses to provide information in regards to food allergies?
It is the takeaways responsibility to provide this information to consumers as they are independent from Hyotan.
We will always do our best to put you in touch with the takeaway so that your requirements can be discussed.